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Terms & Conditions
Canadian Tax Table
Sales tax is calculated according to the following Canadian Tax Table.
| Province of Billing | GST | PST | HST |
| Alberta | 5% | - | - |
| British Columbia | - | - | 12% |
| Manitoba | 5% | 7% | - |
| New Brunswick | - | - | 13% |
| Newfoundland & Labrador | - | - | 13% |
| Northwest Territories | 5% | - | - |
| Nova Scotia | - | - | 15% |
| Nunavut | 5% | - | - |
| Ontario | - | - | 13% |
| Prince Edward Island | 5% | 10% | - |
| Quebec | 5% | 7.5% | - |
| Saskatchewan | 5% | 5% | - |
| Yukon Territory | 5% | - | - |
Warranty Information
Reliable Parts gladly offers a full manufacturers warranty on all the parts and accessories we sell. In all cases this is always the warranty that the manufacturer themselves offer. It can range from 90 days up to one year and is generally a replacement program. A replacement part is supplied if all of their criteria are met. This is subject to manufacturers warranty terms and conditions which may or may not include the return of the part, model and serial number requirements, and more. Reliable Parts does not offer any extensions on the manufacturers warranty nor does it have the ability to alter them.
If a part becomes defective within the manufacturers warranty period under normal use conditions, please contact us and we will be happy to make arrangements for the replacement part to be either picked up or sent to your home or office.
Please note: Water Filters have a 30 - 90 day warranty depending on the brand. Please contact a Reliable Parts representative for more information.
Shipping Information
All parts orders received by 3:30 PM local time will be shipped the same day via mail or courier, i.e. DHL Express Canada, Dicom Express & Purolator Courier Ltd. There is an $12.00 CDN courier charge plus GST for all parts shipped with the exception of any large or heavy items. These oversized items will be subject to a surcharge to cover the extra handling fee's that courier company's charge. You will be advised of any extra charges at the time of placing your order.
Shipping to Northwest Territories, Nunavut, and Yukon Territories will be charged $24.00 Flat-Rate. If you have any questions about our shipping policies, please feel free to ask before placing your order.
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Return Policy
All parts purchased from Reliable Parts can be returned within 30 days from date of purchase with the following exceptions.
- Special order parts and parts which have been installed or are not in re-sellable condition are non-returnable.
- Electrical parts are also non-returnable.
